Privacy Policy

Lacasa Website Privacy Notice

Last Updated: 1st Jan 2025

This Privacy Notice (“Notice”) explains how Lacasa Business Group, headquartered in Dubai, United Arab Emirates (“Lacasa”, “we”, “our”, or “us”), collects, uses, stores, and protects personal data belonging to you as a visitor to our website.

By accessing or using our website, you (“you” or “your”) acknowledge that you have read and understood this Notice.

Lacasa Business Group is the data controller responsible for determining the purpose and means of processing your personal data, and for handling it in accordance with applicable UAE data protection regulations.

Definitions

“Applicable Data Protection Law” refers to the UAE Personal Data Protection Law (Federal Decree-Law No. 45 of 2021) and its Executive Regulations, along with any supplementary regulations issued by relevant UAE authorities.

“Controller” means the entity that determines why and how personal data is processed. Lacasa Business Group acts as the controller for personal data collected through this website.

“Personal data” means any information relating to an identified or identifiable individual, including but not limited to name, email address, phone number, online identifiers, and device information.

Collection of Personal Data

We collect and process the following categories of personal data:

Identification data – such as your name and surname.
Contact data – such as your email address or phone number.
Technical data – including cookies, IP address, device information, and browser usage.
Optional data – any information you voluntarily submit, including uploaded content, form submissions, or optional website interactions.

We may collect your personal data from the following sources:

Directly from you – such as when you fill out a contact form or communicate with us.
Cookies and tracking technologies – when you browse our website.
Browser and analytics tools – to improve website performance and user experience.

Use of Personal Data

We process your personal data for the following purposes:

To manage and maintain our website and your user experience.
To communicate with you regarding inquiries or administrative matters.
To send marketing communications (with your consent where required).
To comply with applicable laws and regulatory requirements.
To improve performance, security, and functionality of our website.

We process your personal data based on consent, contractual necessity, legal obligation,
or legitimate interests, in accordance with UAE data protection law.

Disclosure and Transfer of Personal Data

We may disclose your personal data to the following parties, where permitted by law:

Service providers – such as hosting providers, analytics services, and marketing partners.
Government authorities – when required by UAE law or for compliance purposes.
Business partners or successors – in the event of merger, acquisition, restructuring, or asset transfer.

Data transfer outside the UAE

Where necessary, we may transfer personal data outside the UAE, provided appropriate safeguards are implemented,
including contractual protections and secure processing standards, in compliance with UAE PDPL requirements.

Retention of Personal Data

We retain personal data only for as long as necessary to fulfil the purposes outlined in this Notice, or as required under UAE law.
Your data may be retained longer where:

We are involved in a legal claim or regulatory inquiry.
The data has been anonymized and can no longer identify you.
A law, court order, or regulator requires extended retention.

Once your personal data is no longer required, we will securely delete or anonymize it to prevent unauthorized access.

Storage and Security

Your personal data is stored securely on servers located in the UAE or with reputable cloud service providers who meet required
security standards. We implement appropriate technical and organizational measures to protect your data against unauthorized
access, loss, misuse, or alteration.

Automated Decision-Making

We do not use automated decision-making systems that produce legal or significant effects on you.

Your Rights

Under UAE data protection law, you have the following rights:

Right to be informed – to know how and why your data is processed.
Right of access – to request a copy of your personal data.
Right to rectification – to correct inaccurate or incomplete data.
Right to deletion – to request deletion of your data where appropriate.
Right to withdraw consent – where processing is based on consent.
Right to data portability (where applicable).
Right to object to processing based on legitimate interests.

You may also lodge a complaint with the UAE data protection authority if you believe your data is being processed unlawfully.

Enquiries

If you have any questions or concerns regarding this Notice or your personal data, please contact us at:
Email: info@lacasabusinessgroup.com

Last Updated: 1st Jan 2025